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Conflict Resolution and De-Escalation Strategies (4 CEs) in Media
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Center for Resolutions and a NASW-PA Co-Sponsored Event

 Export to Your Calendar 12/3/2020
When: Thurs, Dec 3, 2020
8:30am - 12:30pm
Where: United States

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Center for Resolutions Presents: 

Conflict Resolution and De-Escalation Strategies

This seminar provides fundamental communication, conflict resolution, and de-escalation techniques for professionals who encounter conflict in their work.  Participants will learn when and how to effectively intervene in conflict to de-escalate heightened emotions and move towards problem solving.  Course content includes styles of conflict management, active listening, asking effective questions, rewording techniques, and de-escalation strategies.  This training is highly interactive combining lecture, group activities, and simulated role-plays in which participants can practice.

Presented by:
Tracy Horning and Janet Gates

Registration at 8:00am
Program at 8:30am - 12:30pm

Workshop Location:
Center for Resolutions
26 East 4th Street
Media, Pa 19063

4CEs offered

Cost of Program that includes certificate fee is $125 for all, with addition $35 for credits 

To register visit

or contact Danielle Horner at 610-566-7710

Date of Program: Thurs, Dec 3, 2020

Please note these credits are accepted for PA license only:
NASW has been designated as a pre-approved provider of professional continuing education for social workers, marriage and family therapist and professional counselors by the PA State Board of Social Workers, Marriage & Family Therapist and Professional Counselors, call your state licensing  
board to verify CEU's





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