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Conflict Management Strategies for the Workplace (5.5 CEs) in Media
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Center for Resolutions and a NASW-PA Co-Sponsored Event

When: Thurs, March 12, 2020
9:00am - 4:00pm
Where: United States

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Center for Resolutions Presents: 

Conflict Management
Strategies for the Workplace

Handling and resolving workplace conflict may be one of the biggest challenges managers and employees face.  Some of the primary causes of conflict are poor communication, competing interests, personality clashes, cultural differences, and performance issues.  By learning to constructively resolve conflict, we can turn a potentially destructive situation into an opportunity for creativity and enhanced performance.  In this 1-day seminar participants will learn how and when to effectively intervent in conflict.  Course content includes identifying positions, interests, and issues, conflict theory, styles of conflict management, active listening, de-escalting anger, and collaborative problem solving.  Individuals interested in learning key conflict resolution skills to create a more collaborate, harmonious, and productive work environment will benefit from the training

Presented by:
Tracy Horning and Janet Gates

Registration at 8:30am
Program at 9:00am - 4:00pm

Workshop Location:
Center for Resolutions
26 East 4th Street
Media, Pa 19063

5.5 CEs offered

Cost of Program that includes certificate fee is $250 for all, with addition $35 for credits 

To register visit

or contact Danielle Horner at 610-566-7710

Date of Program: Thurs, March 12, 2020

Please note these credits are accepted for PA license only:
NASW has been designated as a pre-approved provider of professional continuing education for social workers, marriage and family therapist and professional counselors by the PA State Board of Social Workers, Marriage & Family Therapist and Professional Counselors, call your state licensing  
board to verify CEU's





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